Riverside Restore

Cancellation Policy

EMPOWERED MUM HUB AND NOBLE MOVEMENT TERMS AND CONDITIONS 1. Payment Due Date: Payment for classes are due before or on the scheduled training date unless otherwise agreed upon in writing. 2. Payment Methods: We accept payment online via this invoice, or via bank transfer to Ellysia Noble-Willock / Natwest / Acc: 56317859 / Sort Code: 544119. 3. Late Payment Fee: Any payments not received within 7 days of the scheduled class session may be subject to a late payment fee of £15 per session to cover studio hire booking and admin time. 4. Cancellation Policy: * No Rollovers: Unfortunately, we do not offer rollovers for missed classes. If you are unable to attend a session, the class fee for that date will be forfeited. We understand that unforeseen circumstances may arise, and we appreciate your understanding of the need for this policy to ensure fairness and consistency for all participants. * Exceptions to this policy may be made for emergencies or extenuating circumstances, as determined by the trainer.
 5. Refund Policy: Refunds will only be issued in the following circumstances: * If a session is cancelled by the trainer for any reason, a full refund or rescheduling option will be provided to the client at the trainers discretion.
 6. Package Expiry: The sessions in this pack are for the current block of Mum Hub Core Restore Classes at time of purchase. 7. Medical Clearance: Clients are responsible for obtaining a medical clearance from their healthcare provider if they have any existing medical conditions or concerns that may affect their ability to participate in physical exercise. 8. Liability Waiver: Clients are required to sign a liability waiver before participating in any training sessions. The waiver acknowledges the potential risks associated with physical exercise and releases Ellysia Noble and Empowered Mum Hub and its trainers from liability. 9. Client Responsibilities: Clients are responsible for arriving on time for scheduled sessions, wearing appropriate workout attire, and communicating any physical discomfort or issues during training. 10. Trainer Responsibilities: Our trainers will provide a safe and effective workout environment, tailored to the client's fitness goals and needs. 11. Confidentiality: Any information shared during personal training sessions, including personal health and fitness information, will be kept confidential. 12. Termination: Empowered Mum Hub and Noble Movement reserves the right to terminate any time.

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